Helplines and Support in the UK
Please use the helplines below to find information and advice on a variety of issues.
General Helplines
Samaritans
Whatever you're going through, we're here to help 24 hours a day. We won't judge you and we won't share what you tell us with anyone else. Get in touch by telephone, email, letter and face to face in the UK and Ireland. Visit befrienders.org if you live outside the UK or Ireland.
Tel: 116 123 (Free)
Campaign Against Living Miserably
The Campaign Against Living Miserably (CALM) works to prevent male suicide and offers support services for any man who is struggling or in crisis. CALM’s helpline 0800 58 58 58 and web-chat are for men in the UK who need to talk or find information and support. The services are open 5pm–midnight daily and are free, anonymous and confidential. For access or to find more information, visit thecalmzone.net
Helpline: 0800 58 58 58
Shout
Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
Text Shout to 85258
Papyrus
Support for anyone under 35 experiencing thoughts of suicide, or anyone concerned that a young person may be experiencing thoughts of suicide.
HOPELINEUK – 0800 068 4141
Mind
The MindinfoLine offers thousands of callers confidential help on a range of mental health issues. Mind helps people take control of their mental health. We do this by providing high-quality information and advice, and campaigning to promote and protect good mental health for everyone. They also provide a special legal service to the public, lawyers and mental health workers.
MindInfoline: 0300 123 3393
Young Minds
Parents' Information Service gives advice to parents or carers who may be concerned about the mental health or emotional well being of a child or young person.
Helpline: 0808 802 5544
SAMH (Scottish Action for Mental Health)
Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others. These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change.
Information Service: 0141 530 1000
Support in Mind Scotland
Our aim is to improve the quality of life for anyone whose mental health problems or mental illness has a serious impact on their life and on the lives of others, including family members, friends and supporters. We believe anyone affected by mental health issues deserves compassionate and expert support.
Information: 0131 662 4359
The Mix
Life’s tough, we know that. It can throw a lot your way and make it hard to know what the hell to do with it all. So, welcome to The Mix. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all. Because you can. Because you’re awesome. We’ll connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs. We’re a free and confidential multi-channel service. That means that you choose how you access our support, without the worry of anyone else finding out. Whether it be through our articles and video content online or our phone, email, peer to peer and counselling services – we put the control in your hands. You can even volunteer with us too.
0808 808 4994
Depression Mental Health
Bi-Polar UK
Bipolar UK is a user-led charity working to enable people affected by Bipolar disorder / manic depression to take control of their lives.
Tel: 0333 323 3880
Saneline
SANEline is a national out-of-hours telephone helpline offering emotional support and information for people affected by mental health problems.
0300 304 7000
ChildLine
ChildLine is a counselling service for children and young people. You can contact ChildLine in these ways: you can phone 0800 1111, send us an email, have a 1-2-1 chat with us, send a message to Ask Sam and you can post messages to the ChildLine message boards. You can contact ChildLine about anything – no problem is too big or too small. If you are feeling scared or out of control or just want to talk to someone, you can contact ChildLine.
Helpline: 0800 11 11
RETHINK
Working together to help everyone affected by severe mental illness recover a better quality of life.
Helpline: 0300 5000 927
Breathing Space (Scotland)
Sometimes our thoughts and feelings can overwhelm us. It helps to get some Breathing Space. Pick up the phone - we're here to listen. We are a free, confidential, phone service for anyone in Scotland over the age of 16 experiencing low mood, depression or anxiety.
Helpline: 0800 83 85 87
Students Against Depression
Developed in consultation with students who have been affected by depression, low mood or suicidal thoughts. Many of their stories and suggestions are included on the site.
studentsagainstdepression.org
Depression UK
The mission of Depression UK is to promote mutual support between individuals affected by or at risk from depression, with the aim of encouraging self help, recovery and personal growth. We believe our members are helped when they share their problems with fellow sufferers, because they understand, better than any non-depressed professional or carer can ever do, what it really feels like to suffer from depression. These members can then share their thoughts, feelings, hopes, disappointments and successes, and in so doing offer mutual support to each other.
depressionuk.org
Overcome Depression
Offers a unique and clear reference point on depression help and advice from experts in the field.
Addiction helplines
Alcohol addiction
Talk to FRANK
Freephone:0300 123 6600
www.talktofrank.com Ring FRANK anytime and speak to a friendly adviser who's professionally trained to give you straight up, unbiased information about drugs and alcohol.
It’s totally confidential – we won't ask for your name or repeat your conversation with others.
Drinkline & Drinkline Scotland
Helpline:0300 123 1110(Weekdays 9am–8pm, weekends 11am–4pm)
Drinkline is a free, confidential helpline for people who are concerned about their drinking, or someone else's. If you live in Wales, you can contact the DAN 24/7 alcohol and drug any time of the day or night. Freephone: 0808 808 2234, or text DAN to: 81066.
With You
www.wearewithyou.org.uk Help and advice Online chat
Get free, confidential support with alcohol, drugs or mental health from one of our local services or online. We work with you on your own goals, whether that's making small changes, stopping an unwanted habit altogether or just getting some advice.
Alcoholics Anonymous National helpline:0800 9177 650
www.alcoholics-anonymous.org.uk
Helpline for people with drink problems, staffed by recovering alcoholics. Open 365 days a year. Can give details of local AA groups and contact with a local member.
Al-Anon Family Groups UK and Eire
Helpline: 0800 0086 811
10am to 10pm daily
Helpline for family and friends of problems drinkers, whether the person is still drinking or not. Contact for details throughout the UK and Eire.
Adfam is the only national umbrella organisation working specifically with and for families affected by drugs and alcohol. Our final goal is that no family member in need of support should go without it. As well as providing support materials and training specifically for families and professionals, we inform policy development and campaign both locally and nationally for improved family support services.
SFAD - Scottish Families Affected by Alcohol and Drugs
Helpline:
08080 10 10 11
Scottish Families Affected by Alcohol and Drugs is a national charity that supports
anyone concerned about someone else’s alcohol or drug use in Scotland.
We give information and advice to many people and help them with confidence, communication, general wellbeing, and we link them into local support.
We also help people recognise and understand the importance of looking after themselves.
We support people through our helpline, bereavement support service, Telehealth (one-to-one support), and our family support services.
NACOA (National Association for Children of Alcoholics)
Helpline: 0800 358 3456
Drinking & Pregnancy
NOFAS (National Association for Foetal Alcohol Syndrome)
Helpline on 020 8458 5951
The National Organisation for Foetal Alcohol Syndrome UK (NOFAS-UK) is dedicated to supporting people affected by foetal alcohol spectrum disorders (FASD), and their families and communities. It promotes education for professionals and public awareness about the risks of alcohol consumption during pregnancy. Foetal Alcohol Spectrum Disorder (FASD)
The more you drink when you're pregnant, the greater the risk you are taking with your baby’s health. Miscarriage, stillbirth, premature birth and small birth weight are all associated with a mother’s drinking during pregnancy. Foetal exposure to alcohol is also the leading known cause of intellectual disability. All of these potential risks are why the government advises
pregnant women and those trying to conceive to avoid alcohol altogether.
Drink and drug spiking
Drug addiction
Drugs & Driving - The Law
It’s illegal to drive if you are either unfit to do so because you’re on legal or illegal drugs or you have certain levels of illegal drugs in your blood (even if they haven’t affected your driving). Legal drugs are prescription or over-the-counter medicines. If you’re taking them and not sure if you should drive, talk to your doctor, pharmacist or healthcare professional
Talk to Frank
Helpline:0300 123 6600
www.talktofrank.com
Offers free confidential drugs information and advice 24 hours a day. Helps you find out everything you might want to know about drugs (and some stuff you don't).
The Mix
Life’s tough, we know that. It can throw a lot your way and make it hard to know what the hell to do with it all. So, welcome to The Mix. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all.
Because you can. Because you’re awesome.
We’ll connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs.
We’re a free and confidential multi-channel service. That means that you choose how you access our support, without the worry of anyone else finding out. Whether it be through our
articles and video content online or our phone, email, peer to peer and counselling services– we put the control in your hands. You can even volunteer with us too.
Action on Addiction
– online support. Provides help and information to families and individuals who are worried about alcohol or drug misuse problems.
With You
We provide free, confidential support to people experiencing issues with drugs, alcohol or mental health. We work with you on your own goals, whether that's making small changes, stopping an unwanted habit altogether or just getting some advice.
We'll help you reach your goals in the way that's right for you, whether that's online or face to face
Re-solv
Call us on 01785 817885
Solvent abuse is rarely talked about. It has a much lower profile than other, illicit drugs. As a result, those affected by if often feel lonely or isolated – but please don’t suffer alone. We hope that this website will bring people together to build a community that helps and supports all its members on their individual journeys to recovery.
DrugFAM
Helpline:
0300 888 3853 (9am-9pm daily)
DrugFAM supports families affected by a loved one’s use of drugs or alcohol.
Whilst we work with individual family members and carers rather than the user, we focus on ‘whole family recovery’ and our aim is a positive outcome for everyone including those misusing drugs or alcohol.
We pride ourselves on being able to offer our families or carers a flexible range of support to meet their needs. We believe our approach has enormous benefits in terms of physical and emotional wellbeing for individuals as well as improving lives for troubled families.
Adfam National
National charity working with families affected by drugs and alcohol and is a leading agency in substance related family work including database of local support groups that helps families hear about and talk to people who understand their situation.
Release
Helpline: 020 7324 2989 -[email protected]
Provides a range of services dedicated to meeting the health, welfare and legal needs of drugs users and those who live and work with them. The drugs team provides help, advice, information, support and referral to people affected directly and indirectly by drug use.
Gambling addiction
Gamcare
Helpline:
0808 8020 133
A confidential counselling, advice and information service for people affected by a gambling dependency, including family and friends of compulsive gamblers.
Be Gamble Aware
National Gambling Helpline:
0808 8020 133
The National Gambling Helpline gives confidential information, advice and support for anyone affected by gambling problems in England, Scotland and Wales.
You can speak with our Advisers one-to-one over the phone or on live chat 24 hours a day, every day of the year.
We will listen to what is going on for you, and
talk through options for support in your local area, online or over the phone.
Gamblers Anonymous (UK)
Helplines:
See contact page for regional phone numbers
Provides information about a fellowship of men and women who have joined together to do something about their own gambling problem.
Gam Anon & Gam Anon Scotlandwww.gamanon.org.uk
For anyone affected by someone else's gambling
Gordon Moody Association
For all application enquiries call 01384 241292
Gordon Moody Association is a registered charity with over 40 years experience in providing residential support and treatment for people who are severely addicted to gambling. We have two treatment centres, one in the West Midlands and the other on the Kent/London borders.
Our specialist approach and experience since 1971 has allowed us to develop treatment interventions that are purely gambling focused whilst also addressing the extremes of the associated behaviours often experienced by problem gamblers.
Family Lives
Helpline:
0808 800 2222
Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals.
We recognise that the best way to support families is to provide
professional, non-judgmental support and advice in a way that all members of the family can freely access. We provide this through our 24 hour helpline, extensive advice on our website, our email and live chat services, befriending services, and parenting/relationship support groups.
Gaming Addiction
The National Gaming Disorder Clinic provides treatment for problem gamers living in England and Wales aged 13 and over.
We assess and treat the needs of problem gamblers as well as their family members and carers.
To request a referral form or if you would like further information about the gaming clinic, please email
or call 020 7381 7722
Family Lives
Helpline:
0808 800 2222
Teenagers and TechnologyGaming
Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals.
We recognise that the best way to support families is to provide
professional, non-judgmental support and advice in a way that all members of the family can freely access. We provide this through our 24 hour helpline, extensive advice on our website, our email and live chat services, befriending services, and parenting/relationship support groups.
Children First
Helpline:
08000 28 22 33www.childrenfirst.org.uk
We get calls from parents, grandparents, aunts, uncles, brothers, sisters, neighbours and friends who all want the same thing - to try and make things better.
Many callers get in touch with us when they are at the end of their tether and feel like they can't cope anymore.
Sometimes callers are embarrassed about asking for help but they soon find that just talking things through can really make a difference.
If you have a problem, don't wait until you feel things get out of control.
Internet Matterswww.internetmatters.org
Gaming Advice HubHow to prevent gaming addiction
We’re a not-for-profit organisation that has a simple purpose – to empower parents and carers to keep children safe in the digital world. Learn more about why we do, what we do.
NSPCC
Helpline:
0808 800 5000 –
Help for Adults Concerned about a Childwww.nspcc.org.uk
Online games
We're the leading children's charity in the UK, specialising in child protection and dedicated to the fight for every childhood. We're the only UK children's charity with statutory powers and that means we can take action to safeguard children at risk of abuse.
Childline
Helpline:
0800 1111
www.childline.org.ukOnline gaming
ChildLine is a counselling service for children and young people.
You can contact ChildLine
in
these ways:
You can phone
on 0800 1111,
send us an email
, have a
1-2-1 chat
with
us,
send a message to Ask Sam
and you
can post messages to the
ChildLine message boards
.
You can
contact ChildLine about anything - no problem is too big or too small.
If you are feeling scared or out of control or just want to talk to someone you can contact ChildLine.
Contact us
Life’s tough, we know that. It can throw a lot your way and make it hard to know what the hell to do with it all.
So, welcome to The Mix. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all.
Because you can.
Because you’re awesome.
We’ll connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs.
We’re a free and confidential multi-channel service. That means that you choose how you access our support, without the worry of anyone else finding out. Whether it be through our
articles and video content online or our phone, email, peer to peer and counselling services
– we put the control in your hands. You can even volunteer with us too.
Quit smoking
NHS Inform Quit Your Way Advisor:0800 84 84 84
NHS Inform Scotland's free and friendly local stop smoking services can hugely increase your chances of having a successful quit attempt and staying stopped for good.
Wherever you stay in Scotland you can get help. The NHS provides pharmacy and local specialist stop smoking services.
Asthma + Lung UK Helpline:0300 222 5800
WhatsApp: 07999 377 775
Breathe Easy is the local support network of the British Lung Foundation.
We've been researching lung conditions for 30 years.
Today, it remains at the heart of what we do.
Our aim is always to improve care -and to prevent, treat and cure lung diseases.
Tommy’s – Smoking during Pregnancy
Pregnancy Line:0800 0147 800
ASH (Action on Smoking and Health)
Action on Smoking and Health (ASH) was by the Royal College of Physicians.
It is a campaigning public health charity that works to eliminate the harm caused by tobacco.
We do not attack smokers or condemn smoking. While we aim to be innovative and agenda setting in our work, our policies are always evidence based and follow a dual approach:information and networking:To develop opinion and awareness about the “tobacco epidemic” and Advocacy and campaigning: To press for policy measures that will reduce the burden of addiction, disease and premature death attributable to tobacco.
Bereavement helplines
Baby loss
The Lullaby Trust (formerly FSID the Foundation for the Study of Infant Death)
Bereavement Support:
0808 802 6869
The UK's leading baby charity working to prevent sudden deaths and promote health. Lullaby funds research, supports bereaved families and promotes safe baby care advice, including helpline for bereaved parents and their families, friends, neighbours and anyone else who has experienced the sudden death of a baby.
Sands (Stillbirth and neonatal death charity)
Helpline:Freephone 0808 164 3332
Baby loss certificates. Sands provide support for bereaved parents and their families when their baby dies, before, during or soon after birth as well as information and support for healthcare professionals.
The Miscarriage Association
Helpline:01924 200 799
www.miscarriageassociation.org.uk
We know that miscarriage can be a very unhappy, frightening and lonely experience. If you have been affected by the loss of a baby in pregnancy, whether recently or long ago, we hope that you will find here support, information and comfort.
Petals (Pregnancy Expectations Trauma and Loss Society)
Petals was set up as a charity in 2011 by a group of healthcare professionals working in maternity care, alongside women who had experienced first-hand the loss of a baby, or trauma during birth.
We fund a specialist counselling service for parents affected by any of the following:
Still birth, Neonatal death, Trauma/depression following delivery, Diagnosis of fetal anomalies, Antenatal anxiety/depression, Miscarriage, IVF anxiety, Fear of pregnancy/birth.
Tommy’s Helpline:
0800 0147 800
www.tommys.org
Funds medical research into miscarriage, stillbirth and premature birth and provides information on having a healthy baby. Raises awareness of the facts and provides free, accurate and up-to-date information for medical professionals and parents-to-be.
This includes a dedicated telephone midwife service, a comprehensive website and free books and leaflets dedicated to promoting health in pregnancy and pre-pregnancy.
The Worst Girl Gang Ever
www.theworstgirlgangever.co.uk
A membership support platform with podcasts, blog and courses for miscarriage and baby loss.
It really is the gang that you’d never choose to be part of, but as you’ll soon find out that it is also a gang chokka-block full of kind, supportive, warrior women, just like you.
By talking openly, honestly and conversationally about these sensitive topics, we aim to reduce the stigma, smash the taboo and break the silence that has surrounded baby loss for decades.
The Child Death Helpline
Freephone: 0800 282 986
The Child Death Helpline is a helpline for anyone affected by the death of a child of any age, from pre-birth to adult, under any circumstances, however recently or long ago.
Kicks Count
Kicks Count is a UK registered charity that aims to empower mums to be with knowledge and confidence throughout their pregnancy.
A baby’s movement indicate its wellbeing and by understanding their baby, mums can be empowered to trust their instincts and ensure the healthy delivery of their baby.
The Ectopic Pregnancy Trust
A registered national charity, established to meet the needs of
people who have experienced ectopic pregnancy and the health care professionals who care for them. The Ectopic Pregnancy Trust believes that the deaths and trauma associated with ectopic pregnancy should be prevented and seeks to both relieve the distress associated with it and provide ongoing support.
Ectopic Pregnancy Foundation
Patient Helpline:0845 070 4636
The Ectopic Pregnancy Foundation (EPF) has been established with the aim of improving the care of women with a diagnosis, or possible diagnosis, of ectopic pregnancy. We hope to reduce the morbidity and maternal mortality caused by this common condition.
For patients the website provides information on what an ectopic pregnancy is, plus the risk factors, symptoms, investigations and treatment options.
Footprints Baby Loss
Footprints Baby Loss provides vital support for families who have experienced the death of a baby from a multiple pregnancy. We believe that everyone should be treated with respect and dignity.
We strive to support all of our volunteers, employees and everyone in our twin baby loss and triplet loss community regardless of gender, race, culture, age, disability, sexual orientation, social class, religion, identity and belief. We aim to ensure that everyone involved with Footprints feels welcome and at ease.
Twins Trust
Bereavement Support Group
The Twins Trust Bereavement Support Group (BSG) exists to support all parents and carers of multiples who have experienced loss whether it was during pregnancy, at birth or at any point afterwards. We are so sorry for your loss and hope that by making contact with the BSG you will find some comfort.
Lone Twin Network
The Lone Twin Network (LTN) is a support network, primarily serving the UK, but with many members overseas. All members are surviving twins and have that unique understanding of what it means to lose part of yourself when your twin - identical or fraternal - dies. Our membership comprises surviving twins who lost their sibling before, at or around birth; in childhood or as an adult.
Peeps Call:0800 987 5422
Peeps is the only UK charity dedicated to supporting those affected by HIE (Hypoxic-ischaemic encephalopathy), a lack of oxygen to the brain that can cause injury. We provide information to both families and professionals. Peer support, because speaking to a parent or grandparent who has been through the same, or similar experience, can be helpful. Counselling and trauma therapy -Peeps is run by parents and volunteers.
We are always happy to lend an ear but we’re not trained professionals.
If someone affected by HIE would benefit from speaking to a trained counsellor, then we can arrange support and fund. We also help with costs
for equipment if your child needs a little extra support you can apply for help towards the cost of equipment. In addition, we also have a separate bereavement fund.
Saying Goodbye
Contact:
0300 323 1350
Saying Goodbye provides comprehensive information, advice, support and much more to anyone who has suffered the loss of a baby, at any stage of pregnancy, at birth or in infancy, whether the loss be recent or historic. In addition, it looks to support people through subsequent pregnancies, fertility treatment and adoption.
ARC
Helpline:
0207 713 7486
ARC offers non-directive information and support to parents before, during and after antenatal screening; when they are told their baby has an anomaly; when they are making difficult decisions about continuing with or ending a pregnancy, and when they are coping with complex and painful issues after making a decision, including bereavement.
We're here for as long as you need us. Our helpline is answered by trained staff Monday to Friday, 10.00am-5.30pm.
Adult and child bereavement
Cruse Bereavement Care
Day by Day Helpline:0808 808 1677
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides counselling and support and offers information, advice, education and training services.
Cruse Scotland
Helpline:0808 802 6161
Cruse Bereavement Care Scotland (CBCS) exists to promote the well-being of bereaved people in Scotland. We seek to help anyone experiencing bereavement to understand their grief and cope with their loss. We work primarily through volunteers, providing free care to bereaved people. We also train and educate individuals and organisations who may in turn be able to contribute to the well-being of bereaved people.
Marie Curie
Bereavement Support Helpline:
0800 090 2309
Maire Curie offers a wealth of support and advice for all aspects of life with terminal illness, including bereavement. We have a dedicated bereavement support service and telephone line If you want to talk to someone following a bereavement, we’re here for you.
Whether your bereavement was expected, happened recently or was some time ago, we can help.
We can also support you before your loved one dies.
Sue Ryderwww.sueryder.orgContact us
At Sue Ryder, we believe grief deserves better. We want the nation to open up about death and grief. Together we can make sure no one faces death or grief alone. We are here to make sure that everyone approaching the end-of-life or living with grief can access the support they need. We can’t make life’s most difficult moments easy, but we can carry some of the load.
At a Loss
We have developed a one stop hub of nearly 1000 bereavement services across the UK, a library of helpful resources (for all ages) and a great deal of essential information bereaved people need when someone dies. We also host a live chat counselling service and many helplines people can contact. It is the most comprehensive website for bereaved people in the UK.
The Compassionate Friends
Helpline:0345 123 2304
The Compassionate Friends provide one-to-one support, local support groups and produce a range of publications for parents, children, grandparents and professionals, as well as a website specifically for people dealing with the death of a brother or sister.
Way Widowed & Young
WAY offers support and friendship to young bereaved people, whatever their circumstances, however long ago their partner died. We help men and women up to the age of 50, parents and those without children.
Way Up is an active, online self-help group aimed at providing mutual support to those who have been widowed primarily, but not exclusively,
in their 50’s and 60’s. Based in the UK, our free to join
members-only forum is an important aspect of our group and is a way to initiate friendships, to exchange views and to give and to receive care and support.
SOBS - Survivors of Bereavement by Suicide
Helpline: 0300 111 5065
SOBS exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend, aiming to provide a safe, confidential environment in which bereaved people can share their experiences and feelings, so giving and gaining support from each other.
SOS Silence of Suicide
For support call:0808 115 1505 (8pm to midnight M-F, 4pm to midnight weekends)
We support everyone affected by suicide, whether they be bereaved, having thoughts of suicide, or have attempted suicide.
Everyone is vulnerable, especially right now when the world as we know it has changed, bringing mental health fragilities to those who have never before experienced them and an escalation of poor mental health for vulnerable people who were already struggling.
Support After Suicide
Partnershipsupportaftersuicide.org.uk
We have developed this website to offer a network of support to our visitors. You are not alone. We work with over 100 organisations from across the UK to help you find support near to you. To find local support, you can use our interactive
map page or you can download a list of support in your region. You can also find lots of information and support in one of the support guides.
Support after Murder and Manslaughter
Helpline:0121 472 2912
Text:07342 888570
If you have lost someone dear to you through murder or manslaughter you are not alone.
SAMMS offers a confidential telephone help line where you can talk to someone who has experienced the devastating effects of this most distressing crime.
Brake – The Road Safety Charity
Victim Helpline:
0808 0000 401
Our work for road crash victims includes a helpline, acclaimed support literature, and a pilot face to face support project., as well as public awareness. We particularly prioritise services for families and children.
RoadPeace
Helpline:0800 160 1069
National charity for bereaved and injured road traffic victims, which provides information and support through its helpline, literature, local groups, and contact with people who have suffered a similar experience.
The Good Grief Trust
The Good Grief Trust exists to help all those suffering grief in the UK. We aim to find the bereaved, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support.
Run by the bereaved, for the bereaved, we aim to bring bereavement into the 21st Century and offer a fresh new insight into the way grief is managed in our country.
Children & Young peopleNHSChildren and bereavementGrief Encounter
Grieftalk Helpline:
0808 802 0111 (9am-9pm M-F)
When a child’s parent or significant loved one dies, their lives change forever.
As well as the sadness they feel, they are often left confused and full of fear and anxiety.
Grief Encounter helps families address difficult issues such as death and we help make sense of the hurt and confusion. Above all, we aim to help them find ways out of the abyss of grief. The Grieftalk Helpline offers support to those who need a confidential space to chat and be heard.
Winston's Wish
Helpline:08088 020 021
Winston’s Wish supports children and young people to rebuild their life after a family bereavement, the Winston's Wish family line offers practical support and guidance to anyone concerned about a grieving child.
Young Minds
Parent’s Helpline:
0808 802 5544
www.youngminds.org.uk Are you worried about how bereavement is affecting your child?
Young Minds is here to help and support you.
We've put together information about bereavement, especially for parents and carers, with lots of links to organisations who can help. We're also here to listen. If you want to talk to someone in confidence about your worries, call the Parent’s Helpline.
Hope Again
Hope Again is Cruse Bereavement Care's website for young people.
Cruse is a national charity that provides support, advice and information to children, young people and adults when someone close to them dies.
We also work to enhance society’s care of bereaved people.
Child Bereavement UK
Support & Information:0800 02 888 40
Our vision is that when a child dies or is bereaved, all grieving children, young people and families have access to quality support and information relevant to their individual needs from appropriately trained professionals and to make a real difference to bereaved families through providing accessible quality support and information to all affected by the death of a child or when children are bereaved, and accessible quality training for the professionals who work with these families and children.
Cancer helplines
Cancer
Macmillan Cancer Support Helpline: 0808 808 0000 to speak to a specialist nurse. Macmillan Cancer Support improves the lives of people affected by cancer. One in three of us will get cancer. We are all affected by cancer. We can all help. We are Macmillan. As treatments improve, more and more people are living with cancer in their daily lives. This means they need more than medical help, they also need practical, emotional and financial support.
Cancer Help UK Helpline: 0808 800 4040 to speak to a specialist nurse.
Teenage Cancer Trust
Tel:020 7612 0370
Around six young people aged between 13 and 24 are diagnosed with cancer every day in the UK. They need expert treatment and support from the moment they hear the word ‘cancer.’ We’re the only charity dedicated to making this happen. We bring young people together so they can be treated together, by teenage cancer experts, in the best place for them.
Bladder and Bowel Community (Formerly Bladder & Bowel Foundation)
At the Bladder & Bowel Community, we help support the millions of people in the UK who are living with conditions that affect their bladder or bowel. Whether you have a condition yourself or are a relative, friend or carer of someone who does then you’ll find all the support, information, guidance and help you need.
You’ll discover a fantastic community spirit here and through our carefully selected partnerships, we’ll help provide products and services to assist in managing your condition. If you’re new to the site then start with the bladder or bowel sections and if you’ve got a question why not ask in our community forum?
Maggie’s Centres
www.maggies.org Cancer Support
Maggie’s offers the best possible support free to anyone with cancer and their families who walk through our doors. You'll find our centres alongside NHS hospitals and we can also support you online. The National Hereditary Breast & Ovarian Cancer Helpline Helpline:01629 813000 (available 24 hours)
www.breastcancergenetics.co.uk
Provides help and information for those concerned about their family history of breast and ovarian cancer, and also has a useful database of women prepared to share their own experiences with others.
The Inflammatory Breast Cancer Network UK
IBC’s mission is to advance the education of the public and health professionals about inflammatory breast cancer, promote and fund research in the UK for inflammatory breast cancer, and to promote the results, as well as to provide advocacy, advice, information and support.
British Liver Trust
Free Helpline:0800 652 7330
The British Liver Trust is the national charity working to reduce the impact of liver disease in the UK through support, information and research.
Ovacome
Helpline:
0800 008 7054
UK wide network providing support and information as well as a nurse-led telephone and email support service staffed by medical professionals that can answer clinical questions, talk through the issues, provide emotional support, advice and chat.
Publishes a newsletter three times a year which is packed with information about the latest ovarian cancer research, trials and lots of news from our members.
Ovacome also publishes authoritative clinical information for people affected by ovarian cancer and for health professionals, and represents the interests of women to the health service, the medical and research establishments and decision makers.
Target Ovarian Cancer
Support Line:020 7923 5475
www.targetovariancancer.org.uk
Target Ovarian Cancer is dedicated to achieving a long and good life for every woman diagnosed with ovarian cancer in the
United Kingdom, and working to improve diagnosis and treatment of this disease.
Ovarian Cancer Action
Ovarian Cancer Action strives to stop women dying from ovarian cancer by funding world-class scientific research leading to innovative treatment and progressive solutions and funds the Ovarian Cancer Action Research Centre at Imperial College London, raises awareness of symptoms and acts as an advocate for people affected by ovarian cancer.
The Eve Appeal
General Enquiries:020 7605 0100
At The Eve Appeal our vision is to realise a future where fewer women, trans men and non-binary people develop and many more survive gynaecological cancers.
To do this we not only fund research into risk prediction, screening and early detection, but we raise awareness by providing key information on the five gynaecological cancers, and run our nurse-led information service, Ask Eve, which is here to provide information around gynaecological health and answer your questions.
Whether you're worried about any unusual symptoms you've been having, you've just been diagnosed and want to talk to a trained gynae specialist nurse, or perhaps you're worried about a friend or relative who has been diagnosed, we are here to answer your questions and concerns.
Pancreatic Cancer UK
To speak to a specialist nurse:
0808 801 0707
Pancreatic Cancer UK is a national charity striving for a good and long life for everyone diagnosed with pancreatic cancer. We work with specialists, research scientists, GPs, patients and their families both nationally and internationally to achieve this. We aim to give patients and their families access to the best possible support, information, treatment and care.
If you have any questions we run a support line for anyone affected by pancreatic cancer, through which you can access support and information
about pancreatic cancer from our specialist nurses, you can also contact us at
[email protected]
Pancreatic Cancer Action
Tel: 0303 040 1770
Too many people are diagnosed too late. We need to ‘change the numbers’ for pancreatic cancer by making more people aware of the symptoms and to understand the risks. We work to
raise awareness of pancreatic cancer among both the public and medical communities, to improve the information available for patients and we provide
educational courses for medical clinicians We also fund research specifically to help improve
early diagnosis.
MacMillan Cancer Care Call 0808 808 00 00 to talk to a cancer nurse
Information on pancreatic cancer, including how it is diagnosed, treatments you might have, possible side effects and how to get further support. If you have any questions about cancer, need support, or if you just want someone to talk to, call the free helpline.
Cancer Help UK Helpline:0808 800 4040 Pancreatic Cancer
Part of Cancer Research UK, CancerHelp UK is a free information service about cancer and cancer care for people with cancer and their families.
Marie Curie Cancer Care Freephone:0800 090 2309
We're here to help you to be cared for in your place of choice.
Our network of Marie Curie Nurses can support you and your family at home, or one of our Marie Curie Hospices throughout the UK could help you to stay as independent as possible.
More than 2,700 nurses, doctors and other healthcare professionals help provide care for terminally ill patients in the community and in our hospices, along with support for their families.
Prostate Cancer UK
Helpline: Freephone 0800 074 8383
Prostate Cancer UK fights to help more men survive prostate cancer and enjoy a better quality of life. It supports men and provides vital information. It finds answers by funding research into causes and treatments. And it leads change, raising the profile of the disease and improving care.
Prostate Cancer UK Specialist Nurses are available to speak to anyone with concerns about prostate cancer or prostate problems.
Orchid
Confidential male cancer helpline:
0808 802 0010
Orchid is the UK’s leading charity for those affected by male cancer.
For over 25 years we have been working to save men’s lives from testicular, penile and prostate cancer through a range of support services, education and awareness campaigns and a world-class research programme.
ADHD
ADHD Foundation
The ADHD Foundation works in partnership with individuals, families, doctors, teachers and other agencies to improving emotional wellbeing, educational attainment, behaviour and life chances through better understanding and self-management of ADHD, ASD and related learning difficulties such as dyslexia, dyspraxia, Irlen’s Syndrome, dyscalculia and Tourette’s Syndrome. We also provide training for GP’s, Teachers, Social Care agencies and other professionals, raising awareness to bring about positive change and inclusion in mental health, education and employment.
ADHD Adult UK
Providing evidence-based advice for adults with ADHD.
Our purpose is to provide peer-led support and coaching to adults with ADHD to support multiple aspects of living with ADHD
Adult Attention Deficit UK (AADD UK)
www.aadduk.org AADD-UK is a small charity founded by members in Bristol, London and Newcastle, and is currently running several affiliated support groups as well as an interactive website and online community. The main aims of AADD-UK are raising awareness of ADHD in adulthood, advancing the education of professionals and the public at a national and local level in the UK to ensure that all adults with ADHD regardless of age, health, ethnicity, socio-economic status, and religion have fair and equitable access to health, social, employment, and other services as needed, and to promote and support research in the field of adult ADHD.
Young Minds
Parents information Service: 0808 802 5544
Supporting your child with ADHD
The UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people and empowering their parents and carers.
Parenting Special Children
www.parentingspecialchildren.co.uk
Parenting Special Children’s mission is to provide specialist parenting support to parents and carers of children and young people with Special Needs, so that they can create positive change in their lives.
IPSEA Advice Line
Registered charity offering free and independent advice to parents of children with special educational needs on local authorities, legal duties to assess and provide for children with special educational needs, actions or inaction by local authorities and schools which discriminate against children with disabilities, exclusion of children with special needs.
Contact Helpline:
0808 808 3555
Providing advice, information and support to the parents of all disabled children - no matter what their disability or health condition.
Autism
Autism and Asperger syndrome are both part of a range of related developmental disorders known as autistic spectrum disorders (ASD). Help & Information from the NHS with links to external websites.
National Autistic Society
Autism Services DirectoryAutismAsperger Syndrome We are the leading UK charity for people with autism (including Asperger Syndrome) and their families. We provide information, support and pioneering services and campaign for a better world for people with autism.
Scottish Autism
Autism Advice Line: 01259 222022
We provide a wide range of flexible and innovative support services for children and adults across Scotland, each with a focus on improving quality of life. Central to this is recognising that each person has a unique set of needs. We create personalised support plans which are based on an individual’s own strengths and motivations and on achieving outcomes which are meaningful to them.
The Autism Directory
The directory helps autistic people, their families and the professionals who work with them to find local and national services. It includes residential, supported living and respite, employment support, diagnostic, schools and nurseries, social groups and leisure activities, solicitors and advocacy organisations.
Ambitious About Autism
www.ambitiousaboutautism.org.uk
Every autistic child and young person has the right to be themselves and realise their ambitions.
We stand with autistic children, young people and their families to champion rights, campaign for change and create opportunities.
We started as one school and have become a movement for change.
Our services include providing information and practical support and delivering specialist education and employment programmes.
Scope / Dial
Helpline:0808 800 33 33
We're all about changing society for the better, so that disabled people and their families can have the same opportunities as everyone else. We work with disabled people and their families. We offer practical support – from information services to education and everyday care. We challenge assumptions about disability, we influence decision makers and we show what can be possible. Everything we do is about creating real and lasting positive change in individual lives and in the world around us. We believe that together we can create a better society.
Advisory Centre for Education
Adviceline:
0300 0115 142
Helpline offering advice on special educational needs.
Contact
Helpline:
0808 808 3555
Autistic Spectrum Disorders
Providing advice, information and support to the parents of all disabled children - no matter what their disability or health condition.
Young Minds Parents Information Service
Helpline: 0808 802 5544
Autism and mental health
Helpline providing information and advice to anyone with concerns about the mental health or emotional wellbeing of a child or young person. Information about a range of mental health issues and details of local and national advice services.
The Challenging Behaviour Foundation
Family Support Line:
0300 666 0126
www.challengingbehaviour.org.uk
We are the charity for people with severe learning difficulties and challenging behaviour.
We’re making a difference to the lives of children and adults across the UK through our vision is for anyone with severe learning disabilities who displays challenging behaviour to have the same life opportunities as everyone else. We work to improve understanding of challenging behaviour, empower families with information and support, and help others to provide better services and more opportunities.
Dyslexia
British Dyslexia Association
The vision of the British Dyslexia Association is a dyslexia friendly society enabling all dyslexic people to reach their potential.
They campaign and lobby for long lasting and sustainable change for the benefit of dyslexic people and provide impartial and objective advice and support to dyslexic people and those with whom they come into contact.
Dyslexia Association
Helpline:01159 246 888
We provide support and services for dyslexic children and adults of all ages, their parents/families, educators, employers and the wider community. Enriching the lives of people who have dyslexia is at the heart of our charity. We enable dyslexic children and adults of all ages and backgrounds and help them to live happy, productive lives and reach their full potential.
Dyslexia Action
Speak to us:01784 222 304
Dyslexia can affect anyone of any age. It is estimated that 10% of people over 16 in the UK alone have dyslexia to some degree. It is our aim to remove the barriers facing those with dyslexia by providing help and support to those with dyslexia and other specific learning difficulties.
Dyspraxic Adults
The idea behind the website was to provide a community forum where adults could seek information and advice on Dyspraxia in Adults.
The forum has been steadily growing since and today provides the largest resource of information for adults with dyspraxia.
The Dyslexia Shop
Contact: 01394 671 818
The Dyslexia Shop is a family run business based in Felixstowe, Suffolk which stocks thousands of
carefully selected products to help people with Dyslexia and special educational needs / learning difficulties.
Disability helplines
Carers
Carers UK Helpline:
0808 808 7777
Carers UK provides information and advice to people who provide
unpaid support to their relatives, partners or friends who are chronically ill, disabled or frail.
Access Social Care/AccessAva
Working with Carers UK, Access Ava has been developed by Access Social Care to provide 24/7 independent legal support and guidance to people across England. It helps adults, families and carers who need health and social care support by offering legal information, guidance or a letter to help resolve social care problems (written and reviewed by lawyers), and prioritises a person-centred approach, takes the user through their situation and uses AI technology to learn from chatbot conversations.
Carers Trust Head Office:
Tel: 0300 772 9600
Carers Trust Scotland Carers Trust operates the largest UK-wide network of local carer organisations. Our Network Partners specialise in promoting the wellbeing of unpaid carers and providing them with information, advice and support specific to their city or region.
Our objectives are that no carer is pushed into poverty or is financially disadvantaged by their caring role. Every carer has access to a high-quality local carer organisation.
Age UK
Helpline: 0800 055 6112
We believe that age needs respect. It needs kindness. Sometimes it needs help. Because there is strength in numbers, Age Concern and Help the Aged have joined forces to become Age UK – so that we can be here for everyone in later life. Age UK aims to improve later life for everyone through our information and advice, services, campaigns, products, training and research.
Care Rights UK
Helpline:020 7359 8136
www.carerightsuk.org
We are the charity focused on defending the rights of people in care.
We want people to know their rights and how to use them. We offer information, advice and support to empower people using care services, and their relatives and friends. As a community of families and experts, we have joined forces to fight for better lives for people in care.
We challenge poor care, highlight good practice and demand a better care system.
Carers Trust
Head Office:
Tel: 0300 772 9600
Young Carers
There are lots of organisations that can help you if you are a young carer or young adult carer. Carers Trust is one of them.
Carers Trust runs a network of local carer organisations in England, Scotland and Wales. They offer information, advice, practical support and/or care in the home to unpaid carers of all ages.
Many of these local carer organisations in our Network have dedicated services for young carers and young adult carers.
The Children’s Society
Find young carers services in your area
We provide specialist support that empowers young people to make positive changes and rediscover their hope.
They want a future they can look forward to and we’re here to make sure they get it.
Our Include service helps young carers, families and those who work with them.
We want you to be healthy, happy and focused on the future.
We know caring for someone can be difficult but you need to make time for yourself as well.
We can help you understand your rights as a young carer, introduce you to other young carers, advise you on different ways into education and employment.
The Mix
Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all.
Because you can. Because you’re awesome. We’ll connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing.
We’re a free and confidential multi-channel service. That means that you choose how you access our support, without the worry of anyone else finding out.
Young Minds
Parent’s Helpline:
0808 802 5544
The Honeypot
Since 1996 Honeypot has been working to enhance the lives of vulnerable children and young carers aged 5-12 years by providing respite breaks and on-going outreach support. We give young carers a break from demanding and stressful responsibilities at home and provide a safe, nurturing environment where children at risk can develop their full potential.
Before a child begins their relationship with Honeypot the first stage is a referral from someone already working with a child in need: a school, social worker, doctor, health visitor, community organisation or young carer support group. We discuss the child’s case and a home visit is then arranged with the child and their family.
Cerebral Palsy
SCOPE
Helpline:
0808 800 3333
Scope exists to make this country a place where disabled people have the same opportunities as everyone else. Until then, we’ll be here. We provide support, information and advice to more than a quarter of a million disabled people and their families every year.
We raise awareness of the issues that matter. And with your support, we'll keep driving change across society until this country is great for everyone.
Cerebra
Helpline:
0800 328 1159
Cerebra is a unique charity set up to help improve the lives of children with brain related conditions through researching, educating and directly supporting children and their carers.
Nice
Tel: 0121 449 1569
www.conductive-education.org.uk
Provides direct services to children and adults with motor disabilities; cerebral palsy, multiple sclerosis, Parkinson's disease, children with dyspraxia and those who have been affected by strokes and head injuries.
The Foundation also undertakes research and offers a comprehensive range of professionally oriented, skills-based training courses at all levels.
Contact
Helpline:
0808 808 3555
Providing advice, information and support to the parents of all disabled children - no matter what their disability or health condition.
The Brain Charity
Helpline:0151 298 2999
The Brain Charity offers emotional support, practical help, and social activities to anyone with a neurological condition and to their family, friends and carers.
Carers UK
Helpline:
0808 808 7777
Carers Scotland
Carers UK provides information and advice to people who provide
unpaid support to their relatives, partners or friends who are chronically ill, disabled or frail.
Carers Trust Head Office:Tel: 0300 772 9600
We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems. We do this with a UK wide network of quality assured independent partners and through the provision of grants to help carers get the extra help they need to live their own lives. With locally based Network Partners we are able to support carers in their homes through the provision of replacement care, and in the community with information, advice, emotional support, hands on practical help and access to much needed breaks. We offer specialist services for carers of people of all ages and conditions and a range of individually tailored support and group activities.
Disability Rights
Disability Rights UK
Disabled Students HelplineDisability Rights UK is the UK’s leading organisation led by, run by, and working for Disabled people.We work with Disabled People’s Organisations and Government across the UK to influence regional and national change for better rights, benefits, quality of life and economic opportunities for Disabled people.
Disability support animals
Disability Information Scotland
Helpline:0300 323 9961
Text:07984 367599
Email:[email protected]
We provide reliable, accurate and accessible information for people living with disability in Scotland. Equality & Human Rights Commission Disability discrimination
If you think you might have been treated unfairly and want further advice, you can contact the
Equality Advisory and Support Service on 0808 800 0082 and Textphone:
0808 800 0084ACAS - Advisory, Conciliation and Arbitration Service
Helpline:0300 123 1100
Disability discrimination at work
Discrimination and bullying. Everyone should be treated with dignity and respect at work.
Bullying and harassment of any kind are in no-one's interest and should not be tolerated in the workplace, but if you are being bullied or harassed it can be difficult to know what to do about it.
Citizen’s Advice
Adviceline (England):
0800 144 8848
Advicelink (Wales):
0800 702 2020
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then
0800 144 8884
What counts as disability discrimination?
We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem. Our national charity and network of local charities offer confidential advice online, over the phone, and in person, for free.
Disability Law Service
Disability Law Service is a unique charity providing free legal advice and representation for disabled people. All the people that DLS helps are disabled people, or family members or carers who contact us on the disabled person’s behalf. Whether by helpful advice over the phone, the provision of online fact-sheets or full representation at tribunal, we provide a vital service to some
4,000 people each year, many of whom are in distress as a result of discrimination or improper care.
Facial difference
Changing Faces
Support Service:0300 012 0275
Email:[email protected]
Skin Camouflage Service Provides free help, support and information for children (and their parents) and adults who have any form of disfigurement. The aim is to build effective coping strategies and self-confidence. It also works with healthcare professionals, schools and others to promote awareness about disfigurement and its effects, as well as information and advice for employers to encourage equal opportunities in the workplace and advice for health-care professionals in developing new models of health-care.
The Katie Piper Foundation
Survivor Support Line:
0300 365 0055
www.katiepiperfoundation.org.uk
The foundation also aims to offer non-medical advice to empower people and build up their confidence by showing them how to look and feel their best again. This would include professional lessons on camouflage makeup and hair styling as well as a mentorship program that brings burns survivors together to support each other.
Headlines
Helpline:07541 106 816
A charitable organisation which aims to provide support to those affected by Craniosynostosis and associated conditions. We help by providing factual information and links to appropriate medical establishments experienced in treating these condition.
We also provide a friendly and confidential telephone helpline to all those affected.
CLAPA (Cleft Lip & Palate Association)www.clapa.com
CLAPA was set up in 1979 as a partnership between parents and health professionals to support parents all around the UK. Since then, we have grown into a national charity with a network of staff, groups and volunteer-run Branches dedicated to supporting everyone in the UK affected by cleft lip and/or palate.
Whatever your situation, you’re not alone. In this section, you’ll find information on all our support services, from Parent Supporters to Facebook Groups
Facing the World
A lifeline for children with facial disfigurement, Facing the World is
a unique UK charity that exists to provide life-changing craniofacial surgery to some of the world’s most disadvantaged and vulnerable children from developing countries affected by severe facial disfigurements. Through our work we help to restore children’s hopes and aspirations, enabling them to lead more independent lives.
Facial Palsy UK
Tel:0300 030 9333
Facial Palsy UK provides an essential service to those affected by facial palsy, through the provision of information and support, promotion of best practice and engagement in high quality research.
Contact Helpline:
0808 808 3555
Providing advice, information and support to the parents of all disabled children - no matter what their disability or health condition.
Hearing loss
RNID
Call: 0808 808 0123
email;
[email protected]
Call in BSL: Arrange a video call
Action on Hearing Loss is the new name for RNID.
We’re working for a world where hearing loss doesn’t limit or label people, where tinnitus is silenced and where people value and look after their hearing. We're experts in providing support for people with hearing loss and tinnitus. We provide day-to-day care for people who are deaf and have additional needs. We supply communication services and training. We offer practical advice to help people protect their hearing. We campaign to change public policy around hearing loss issues.We support research into an eventual cure for hearing loss and tinnitus.
British Deaf Association
The cornerstones of the BDA are language. Community, identity, heritage of deaf people and representation of Deaf people’s needs, aspirations, rights and responsibilities.
As a member-led organisation, our work is focused on achieving equality for Deaf people through community empowerment, membership and campaigning. Working with local Deaf and BSL Communities is crucial to the success of BDA campaigns and creates opportunities for Deaf people to develop, participate and contribute in wider society.
Hearing Link Call or text
01844 348100
We are the UK organisation for people with hearing loss & their families. We make it easy
to find information, services & support, and to connect with others to share experiences & advice.
Please contact our
Helpdesk with your questions, views, & comments. We look forward very much to hearing from you! (see website for local offices)
National Deaf Children’s Society
Helpline:0808 800 8880
SMS:0786 00 22 888
We believe that Deaf children can do anything other children can do, given early diagnosis and the right support from the start. Deaf children should be involved in decisions which affect them at as early an age as possible. Families are the most important influence on deaf children and young people, and need clear, balanced information to make informed choices.
Effective language and communication skills lie at the heart of deaf children and young people’s social, emotional and intellectual development.
Deaf children should be valued by society and have the same opportunities as any other child.
British Tinnitus Association
Helpline:0800 018 0527
Text/SMS: 07537 41684
We are a membership organization who want a world where no one suffers from tinnitus.
That is a powerful statement and one we believe is achievable. It is achievable now, to an extent that there are management tools and methods available to enable some not to 'suffer'.
Meniere’s Society
Helpline:01306 876 883
The Ménière’s Society is the only registered charity in the UK dedicated solely to supporting people with vestibular (inner ear) disorders causing dizziness and imbalance.
Offers information and support to those affected by vestibular conditions and those who care for them; as well as health professionals and the general public.
With over 25 years’ experience providing information on vestibular disorders, the Ménière’s Society supports sufferers, their families and carers helping to improve their quality of life and provides information about vestibular disorders to sufferers, health professionals and the public.
SignHealth is a charity dedicated to making sure Deaf people get the same sort of access as hearing people to healthcare and health information.
At the moment Deaf people generally have poorer health than hearing people, simply because access to medical services and health information isn’t routinely provided in sign language.
We think it’s time for change.
Sense
(For Deafblind People)
Call us on 0800 7311 888
Contact us
Using a text relay service called Relay UK, if you have hearing loss, speech difficulties or are Deafblind, you may find it easier to contact our Information and Advice service using text relay. You can access the Relay UK service via an App on your a smartphone or tablet, or through a Textphone (also known as a Minicom or Uniphone) Sense is a national charity that supports and campaigns for children and adults who are deafblind. For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Hearing Dogs for Deaf People
Hearing Loss Services:
01844 348111
Text relay:18001 01844 348100 (for deaf & hard of hearing)
Hearing Dogs for Deaf People is a national charity and centre of excellence in training hearing dogs to alert deaf people to everyday household sounds and danger signals in the home, work place and in public buildings.
Since 1982 we have created over 1,600 life-changing partnerships between deaf people and hearing dogs in the UK.
There are currently over 750 working partnerships in the country.
We train hearing dogs to alert deaf children and adults to important household sounds and danger signals such as the alarm clock, doorbell, telephone and smoke alarm - providing independence, confidence and valuable companionship.
Restricted growth
The Restricted Growth Association
The RGA is a self-help organisation dealing with helping the social and medical consequences of restricted growth. The Association promotes the interests of people of restricted growth and their families. It is a forum for the exchange of information and advice and provides this for all small people and their families. Crucially we provide a network to families and adults throughout the UK who have a rare genetic condition; to meet and share with those who have first hand experience of the same or similar conditions. Thereby offering mutual support and practical solutions to everyday life problems. We also aim to ensure that the diversity of the small people's community is promoted and celebrated.
The Child Growth Foundation
Helpline:020 8995 0257
On this site, you can find helpful information whether you are a parent whose child has a suspected or diagnosed growth problem, an adult or family member of someone with a growth or endocrine disorder, or a medical professional. We aim to support and encourage all children or adults with growth disorders, and their families, in every way we can.
Walking with Giants Foundation
Tel:0759 502 9150
A voluntary non-profit making registered charity set up to enrich the lives of individuals and families affected by Primordial Dwarfism. One of our main goals is to bring individuals affected by Primordial Dwarfism and their families from around the UK and the rest of the world together to provide support and education, along with giving the children and their siblings something to smile about.
Visual impairment
Domestic Abuse is a crime.If you are in immediate danger always call the police, they have a duty to protect and help you.From a mobile: Dial 999. If you don't speak or answer questions, press 55 when prompted and your call will be transferred to the police. Pressing 55 only works on mobiles and doesn't allow the police to track your location. If you don't press 55 your call will be ended.From a landline: Dial 999. If you don't speak or answer questions and the operator can only hear background noise, they'll transfer your call to the police. If you replace the handset, the landline may remain connected for 45 seconds in case you pick it up again. Calling 999 from a landline automatically gives the police information about your location.If you visit any of these websites, please read the ‘hide your visit’ / ‘cover your tracks’ / safety information – or click on ‘Exit Website’24hr National Domestic Abuse Helpline - Freephone: 0808 2000 247 (24 hours)Gov.UK Domestic Abuse: Recognise the signsDomestic Abuse - How to get helpDisability and domestic abuseAnne Craft TrustDisability & Domestic AbuseRefuge
Helpline: 0808 2000
247 (24 hours)
www.refuge.org.ukWhat is abuse?Chat to us online
Thirty-five
years ago Refuge set up the world's first refuge for women and children escaping domestic violence. Since then, Refuge has grown to become the largest provider of emergency accommodation and emotional and practical support
to women and children in the country and the leading voice in the campaign to end domestic violence.
Women's Aid Federation of Englandwww.womensaid.org.uk
For women who are experiencing or have experienced physical, mental, sexual or domestic violence or abuse. Offers advice, support and crisis intervention to abused women.
Love Respect
Advice Aimed at 14-24 yr olds - at Love Respect, we want you to be
empowered and feel confident to talk about what abuse is and understand what a healthy and unhealthy relationship looks like, so you can spot the signs for yourself. We believe love shouldn’t feel bad, and that everyone has a right to be safe and happy. We are here to help you figure out what you can do if you, or someone you know is in an unsafe relationship and support you to get help and advice. We do this by providing lots of helpful resources on this website – so you can read, watch, and listen to the information you need to keep you and others safe.
Love Don’t Feel Bad explores what is and isn’t a healthy relationship – from physical violence to coercive control, how to get help and what the law can do for you.
Scottish Women’s Aid
Helpline:0800 027 1234
Scottish Women's Aid is the lead organisation in Scotland working towards the prevention of domestic abuse. We play a vital role campaigning and lobbying for effective responses to domestic abuse. An important aspect of our work is ensuring that women and children who have experienced domestic abuse get the services they need, both from local Women’s Aid groups and from the agencies they are likely to contact.Our members are local Women’s Aid groups which provide specialist services to women, children and young people.
These include safe refuge accommodation, information and support. For queries relating to our policy or campaign work please contact us, for support if you are experiencing abuse please contact Scotland’s Domestic Abuse and Forced Marriage Helpline. Scotland’s Domestic Abuse and Forced Marriage Helpline Helpline: 0800 027 1234 www.sdafmh.org.uk Scotland’s Domestic Abuse and Forced Marriage helpline is open 24 hours a day, 7 days a week, 365 days a year.
We support anyone in Scotland who has experienced, or is at risk of experiencing domestic abuse or forced marriage, as well as those concerned about someone they know experiencing these.
We can discuss your options and provide contact details to relevant support agencies.
We will help you regardless of age, disability, sexual orientation, gender, nationality or background. If English is not your first language, we can speak to you through a confidential translation service.
Welsh Women’s Aid
Live Fear Free Helpline:
0808 8010 800
Text service:
078600 77333
The helpline provides a bilingual free and confidential information and support service for women, children and men in Wales who are experiencing or who have experienced abuse at the hands of someone close to them.
Northern Ireland Nexus 24hr Domestic and Sexual Abuse Helpline: 0808 802 1414
The Domestic and Sexual Abuse Helpline provides information, advice, and support to those impacted by domestic and sexual abuse across Northern Ireland. The Helpline is available to people with lived experience, those concerned about someone else, those with concerns as to whether abuse is occurring, and to professionals working with people who may be impacted by abuse. The Helpline will direct callers to the appropriate support in both emergency and non-emergency situations. Nexus manages the Domestic and Sexual Abuse Helpline, delivered in partnership with the Departments of Communities, Health and Justice. You can contact the Helpline at any time, free and confidentially. Trained, experienced staff are available to available to help via phone, email and webchat.
Advocacy After Fatal Domestic Abuse
Tel:07887 488 464
www.aafda.org.uk Help for families and friends
AAFDA has over a decade of experience advocating for families after the homicide, suicide or unexplained death of their family member or friend, following domestic abuse.
We specialise in guiding families and friends through many types of statutory inquiry including Domestic Homicide Reviews and Independent Investigations (also known as Mental Health Reviews). We assist with and represent on Inquests and Independent Office of Police Conduct (IOPC) inquiries among others.
Mankind
Helpline: Freephone
0808 800 1170
The Mankind Initiative supports male victims of domestic violence, though
it helps all callers regardless of sex, race or sexual orientation. Call the helpline on 01823 334 244 at any time to receive up-to-date information on helpline availability or check out services at website. There is also a referral system for single men or men with children fleeing from domestic violence.
Men's Advice Line
Helpline: 0808 801 0327
Offers advice, information and listening support for men with experience of domestic abuse. Includes help for men in same-sex and heterosexual relationships.
LGBT Foundation
Helpline:0345 3 30 30 30
LGBT Foundation provide a wide range of support services to lesbian, gay, bi and trans people. We also work with healthcare and other professionals to help make public services more accessible and inclusive for LGBT communities.
Victim Support Helpline
Helpline:0808 168 9111
Domestic Abuse
We don’t just help people who’ve recently experienced domestic abuse – we’re here to support both men and women, weeks, months and years afterwards. All of our services are confidential, free and available to anyone who's experienced domestic violence.
FCO Forced Marriage Unit
Helpline:020 7008 0151 (or 0044 20 7008 0151 if you are overseas)
Our Forced Marriage Unit (FMU) is dedicated both to preventing British nationals being forced into marriage overseas and to assisting anyone in the UK faced with the prospect of being forced into a marriage. If you are worried that you might be forced into a marriage or are worried about someone else who may be, you should contact us.
Honour Network - Karma Nirvana
Helpline:0800 599 9247
Karma Nirvana is a registered Charity that supports victims and survivors of
forced marriage and honour based abuse. We are your listening ear in confidence and many of us have the experience of forced marriage and issues related to honour based abuse. We are here for you when you’re at home or when you leave and will talk over the phone wherever you are. One of our key principles is that we never talk to or engage with your family. Our commitment and loyalty is to you and as we understand the fears when family members become involved.
Iranian & Kurdish Women’s Rights Organisation
Helpline: Mon to Fri 9.30-5.30 0207 920 6460
Emergency numbers 24 hrs
Kurdish /Arabic
07846 275246
Farsi / Dari / Turkish
07846 310157
The Iranian and Kurdish Women’s Rights Organisation provides advice and support to Middle Eastern women and girls living in the UK who are facing ‘honour’ based violence, domestic abuse, forced marriage or
female genital mutilation.
Ashiana Project (London)
Helpline:
020 8539 0427
We believe everyone has the right to live a life free of oppression, fear and violence. We are a charitable organisation based in London, to help women from
the Asian, Turkish & Iranian community get help when they need it. We are here to offer our help support and guidance to Women in need.
We offer confidential and culturally specific advice, support and information to our clients. Our aim is to empower the women and young people who use our services so that they are able to make informed choices and decisions about their future.
Ashiana (Sheffield) Helpline:
0114 255 5740
www.ashianasheffield.org
Ashiana Sheffield has been in existence as an organisation since 1981 and currently provides refuge accommodation and floating/outreach support services to Black, Asian, Minority Ethnic and Refugee (BAMER) women, children and young people who are survivors of partner and family abuse, including forced marriages and honour-based violence, or who have been trafficked for the purposes of sexual exploitation and/or domestic servitude. We offer confidential and culturally specific advice, support and information to our clients.
Freedom Charity
24/7 Helpline:0845 607 0133
www.freedomcharity.org.uk
We aim to empower young people to feel they have the tools and confidence to support each other and have practical ways in which they can help their best friend around the issues of family relationships which can lead to early and forced marriage and dishonour based violence.
The Help-line and Textline (text ‘4freedom’ to 88802) are manned by trained professionals to help victims of forced marriage and their friends who are seeking help, support and advice.
The Freedom Programme
Helpline:
01942 262 270
The Programme was primarily designed for women as victims of domestic violence, since research shows that in the vast majority of cases of serious abuse are male on female.
However, the programme, when provided as an intensive two day course, is also suitable for men, whether abusive and wishing to change their attitudes and behaviour or whether victims of same sex domestic abuse themselves. The Freedom Programme examines the roles played by attitudes and beliefs on the actions of abusive men and the responses of victims and survivors. The aim is to help them to make sense of and understand what has happened to them, instead of the whole experience just feeling like a horrible mess. The Freedom Programme also describes in detail how children are affected by being exposed to this kind of abuse and very importantly how their lives are improved when the abuse is removed.
Harassment, sexual and domestic abuse and rape helplines
Sexual violence is a crime, no matter who commits it or where it happens. Don’t be afraid to get help. SARCs are specialist medical and forensic services for anyone who has been raped or sexually assaulted. They aim to be one-stop service, providing the following under one roof: medical care and forensic examination following assault/rape and, in some locations, sexual health services. Medical Services are free of charge and provided to women, men, young people and children.
Rape Crisis (England and Wales)
Helpline:
0808 500 2222 (24/7)
Rape Crisis England & Wales is the charity working to end sexual violence and abuse.
We provide specialist information and support to all those affected by rape, sexual assault, sexual harassment and all other forms of sexual violence and abuse in England and Wales not matter when it happened. We are also the membership organisation for 37 Rape Crisis centres.
Together, we aim to educate, influence and make change.
Rape Crisis Scotland
Helpline:08088 01 03 02
Rape Crisis Scotland is Scotland’s leading organisation working to transform attitudes, improve responses and ultimately to end rape and sexual violence in all its forms. All of us deserve to live free from the fear and threat of sexual violence. We work to raise awareness of the prevalence and impact of rape, sexual assault and abuse, advocate for better health, justice and community responses, and work to make sure that no matter what happened or when, survivors can access specialist support.
Victim Support
Supportline: 08 08 16 89 111
Our services are confidential, free and available to anyone who's been raped or sexually assaulted, now or in the past. We can help, regardless of whether you have told the police or anyone else about the attack. Our volunteers can visit you at home (if you want us to, and if doing so will not put you at further risk) or somewhere else if you prefer. If you don't want to see anyone face-to-face, you can also talk to us on the 'phone, either at one of our local offices or at the national
Victim Supportline. The Survivors Trust
Helpline: 0808 801 0818
Text:07860 022956
Rape and sexual abuse can happen to anyone regardless of their age, gender, race, religion, culture or social status. Living with the consequences of rape and sexual abuse can be devastating. We believe that all survivors are entitled to receive the best possible response to their needs whether or not they choose to report.
Women's Aid Federation
Women's Aid is the national domestic violence charity that helps
up to 250,000 women and children every year. We work to end violence against women and children.
For Men Survivors UK – Male Rape and Sexual Abuse Support Helpline:
0203 598 3898
www.survivorsuk.org We are here for any man, boy or non-binary person who has ever experienced unwanted sexual activity (such as words, images or touch).
We can chat with you here through webchat, or by texting. There’s no pressure or judgement when you contact us – you get to stay in control. You can reach out as little or often as you like.
You may not be sure if we’re the right service for you. No problem, contact us anyway, and we’ll do our best to help or point you in the right direction.
Rape Crisis (England and Wales)
Helpline:0808 500 2222 (24/7)
Rape Crisis England & Wales is the charity working to end sexual violence and abuse.
We provide specialist information and support to all those affected by rape, sexual assault, sexual harassment and all other forms of sexual violence and abuse in England and Wales.
We are also the membership organisation for 37 Rape Crisis centres. Together, we aim to educate, influence and make change.
Domestic abuse
Domestic abuse and forced marriage
Rape and sexual abuse
Sexual harassment
Stalking
Medical condition helplines
Allergies and anaphylaxis
Alzheimer's and dementia
Asthma
Diabetes
Endometriosis
Epilepsy
Headaches, migraine and pain management
Hearing loss
Heart health and disease
Urinary incontinence
Irritable bowel syndrome
Pain management
Skin conditions
Strokes
Usher syndrome
Mental health helplines
Anxiety and panic
Body dysmorphic disorder
Eating disorders
Hoarding
Mental health
OCD
Phobia
PND
Self harm
Suicide prevention
The Facts: Why we need to talk about suicide125 people die by suicide every week in the UK.
We need to talk about suicide more openly so we can understand it, break the stigma surrounding it and save more lives.
The Signs: What to keep an eye out for
There are
NO
catch-all signs
to look out for. But there’s some stuff to keep an eye out for:
In real life there are the ones you’ll know:
talking about wanting to dieextreme mood swingsdrinking more than they usually do.
But there are also subtle ones too:
getting easily annoyed or frustratednot looking after their hygiene or personal appearance
But remember, sometimes you’ll see none of the above
. So if you ever suspect someone is struggling,
trust your gut and reach out to them. The Words: How to start a conversation
Let them know you’re there. Don’t worry about finding the perfect words – there’s no right or wrong, just let them know they have your support.
Yeah, it might be awkward at first but it could also be the most important conversation you ever have - and we’ve got loads of practical tips to help.
Do
:
allow them time to talkask questions like “how does that make you feel?”reassure them that these feelings aren’t permanent and support is available.
Don’t
:
try and fix thingspretend to know how they feelconvince them how lucky they are.
The Support: Where to direct them if they’re struggling
You don’t have to have all the answers.
If someone is struggling, the best thing to do is let them know they can always speak to an expert and that support is available right now if they need it.
SupportNHS – Call 111Help for Suicidal Thoughts
If you're feeling like you want to die, it's important to tell someone.
Help and support is available right now if you need it. You do not have to struggle with difficult feelings alone.
The Samaritans
Tel:
116 123
Samaritans
is available round the clock, every single day of the year.
We provide a safe place for anyone struggling to cope, whoever they are, however they feel, whatever life has done to them. Please call 116 123 email
, or visit
to find details of the nearest branch.
Shout
Text Shout to 85258
Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere.
It’s a place to go if you’re struggling to cope and you need immediate help.
CALM (Campaign Against Living Miserably)
Helpline:
0800 58 58 58
Suicidal Thoughts
The Campaign Against Living Miserably (CALM) works to prevent male suicide and offers support services for any man who is struggling or in crisis.
CALM’s helpline 0800 58 58 58 and web-chat are for men in the UK who need to talk or find information and support. The services are open 5pm–midnight daily and are free, anonymous and confidential. For access or to find more information visit
thecalmzone.netSOS Silence of Suicide
For support call:
0808 115 1505 (8pm to midnight M-F. 4 to midnight Sat/Sun)
We support everyone affected by suicide, whether they be bereaved, having thoughts of suicide, or have attempted suicide.
No one should feel awkward.
No one should feel isolated, we will continue to support everyone and anyone who needs our help.
Mind
MindInfoline:
0300 123 3393
www.mind.org.ukSuicidal FeelingsSide by side
- on-line support community
The MindinfoLine offers thousands of
callers confidential help on a range of mental health issues.
Mind helps people take control of their mental health. We do this by providing high-quality information and advice, and campaigning to promote and protect good mental health for everyone. They also provide a special legal service to the public, lawyers and mental health workers.
Rethink
Advice & Information Helpline:
0808 801 0525
Suicidal thoughts - How to cope
We know that if people don’t receive the right support, mental illness can destroy their lives. We recognise gaps in service provision and respond to these by developing and delivering services that provide high-quality care and support to people severely affected by mental illness.
Our services keep people living with mental illness safe and well in the community, prevent their needs from escalating, and help them live independently, access the information, support and care they are entitled to, and understand and exercise their rights.
Papyrus
HOPELINEUK – 0800 068 4141
Text – 07860 039967
Thinking of suicide?
Support for anyone under 35 experiencing thoughts of suicide, or anyone concerned that a young person may be experiencing thoughts of suicide.
Trauma Research UKwww.traumaresearchuk.org
Get help
We are a national registered trauma research charity dedicated to making a difference.
Offering support and recovery programmes to those suffering from trauma and anxiety-related disorders such as phobias, panic attacks, PTSD, OCD, GAD etc.
We know you may be suffering right now, but please consider this - “It's not what's wrong with you, it's what happened to you”.
Kooth.com is an online counselling service that provides vulnerable young people, between the ages of 11 and 25, with advice and support for emotional or mental health problems.
Kooth.com offers users a free, confidential, safe and anonymous way to access help.
ChildLine
Helpline:
0800 11 11
www.childline.org.ukCoping with suicidal feelings
ChildLine is a counselling service for children and young people.
You can contact ChildLine
in
these ways:
You can phone
on 0800 1111,
send us an email
, have a
1-2-1 chat
with
us,
send a message to Ask Sam
and you
can post messages to the
ChildLine message boards
.
You can
contact ChildLine about anything - no problem is too big or too small.
If you are feeling scared or out of control or just want to talk to someone you can contact ChildLine.
Young Minds
Parents Helpline:
0808 802 5544
Suicidal FeelingsCrisis Messenger
We’re the UK’s leading charity fighting for children and young people's mental health.
We want to see a world where no young person feels alone with their mental health, and all young people get the mental health support they need, when they need it, no matter what.
The Mix
Life’s tough, we know that. It can throw a lot your way and make it hard to know what the hell to do with it all.So, welcome to The Mix. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all.
Because you can. Because you’re awesome.
WTF - Will Garvey Trust Foundation
www.willgarveytrustfoundation.org.uk
If you are not feeling so good right now or you are concerned about someone then click on one of the “Help” buttons. Whether its sadness, loneliness, depression, anxiety, stress or any other scary feeling, then we want to help with signposts to resources (videos, podcasts, reading materials and groups) that can be beneficial; and in particular, signposts to teams who can be contacted (by phone, text or online), who will listen and talk and provide more personalised support and guidance. There are resources and people that really can make a difference.
Students Against Depression
Students Against Depression is a website offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thinking. Alongside clinically-validated information and resources it presents the experiences, strategies and advice of students themselves – after all, who are better placed to speak to their peers about how depression can be overcome.
Molly Rose Foundation
The aim of the Molly Rose Foundation is suicide prevention, targeted towards young people under the age of 25. Many young people feel they are a burden or undeserving of support. By asking the question, you are showing that you are ready to listen and will help them to access support. Not asking is too great a risk to take. We want to help spot those suffering from mental illness and connect them to the help, support and practical advice they need.
Trauma & PTSD
PTSD Post-traumatic stress disorder (PTSD) is an anxiety disorder caused by very stressful,
frightening or distressing events.
MIND
Infoline:
0300 123 3393
TraumaPTSDSide by side
-
on-line support community
We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding.
Assist Trauma Carewww.assisttraumacare.org.uk
ASSIST Trauma Care employ experienced therapists trained to work with Post Traumatic Stress Disorder(PTSD) and the after-effects of trauma in line with current evidence-based practices.
PTSD UKwww.ptsduk.org
PTSD UK is the only charity in the UK dedicated to raising awareness of PTSD – it’s causes, symptoms & the treatments available – no matter the trauma that caused it.
PTSD is a natural human response to a trauma – and anyone can suffer from it.
PTSD UK is here to give information, to give support, to help shape UK healthcare policy to better treat those in need, and to give anyone suffering from the condition the belief that ‘Tomorrow CAN be a new day‘.
Trauma Research UK
We are a national registered trauma research charity dedicated to making a difference.
Offering support and recovery programmes to those suffering from trauma and anxiety-related disorders such as phobias, panic attacks, PTSD, OCD, GAD etc. We know you may be suffering right now, but please consider this - “It's not what's wrong with you, it's what happened to you”
David Baldwin’s Trauma Information Pages
This page briefly summarizes some of what we know about traumatic symptoms and responses, and includes links describing PTSD symptoms and coping strategies. Other links lead to more research-oriented issues, such as measuring treatment efficacy, etc. Succeeding pages at this site provide additional links to more detailed references, online articles, and web resources helpful in understanding trauma responses and treatment.
Combat Stress 24 hour Helpline:0800 138 1619
What is PTSD Combat Stress is the UK's leading military charity specialising in the care of Veterans' mental health. We look after men and women who are suffering from a psychological condition related to their Service career. This might be depression, anxiety, a phobia or PTSD
(Post Traumatic Stress Disorder). Our services are free of charge to the Veteran. Also offer support to partners and families of veterans. Offers a 24-hour Helpline service for the military community and their families who are seeking help and advice for mental health issues.
Help for Heroes
Help for Heroes raises money to support members of the Armed Forces who have been wounded in the service of their country. We ask our supporters to “do their bit” to show these extraordinary young men and women that they are cared for by us.
SSAFA– the Armed Forces Charity
Forcesline:0800 260 6767
Forcesline is a free and confidential telephone helpline, online chat and email service, outside the chain of command, that provides support for serving (regulars and reserves), ex-Forces and for their families. SSAFA understands that behind every uniform is a person. And we are here for that person – any time they need us, in any way they need us, for as long as they need us.
The Royal British Legion
Helpline:0808 802 8080
The Royal British Legion safeguards the welfare, interests and memory of those who are serving or who have served in the Armed Forces. We help serving and ex-Service personnel and their families. Not just those who fought in the two World Wars, but also those involved in the many conflicts since 1945 and those still fighting today.
The Ripple Pond
Help & Support:
0333 900 1028
Self-help support network for the adult family members of physically or emotionally injured Service Personnel and Veterans. We empower each member to seek support when they need it most, in ways that are helpful for them – whether that is via group meetings, ‘buddies’ or via a private Facebook page. Many members are facing similar situations and The Ripple Pond gives them a safe space, both physically and mentally, to deal with them. Whether your loved one is currently serving full time, as a reservist or a veteran, we will show you a warm welcome and support you through your challenges.
PTSD 999
Tel:01223 755130
Providing support and understand to any member of the emergency services and their family.
Helping to remove stigma and embarrassment, deliver timely support based on respect, kindness and collaboration that serves not only the individual but, where needed, the whole family.
Money and financial helplines
Debt
Step Change
Free Helpline: 0800 138 1111
www.stepchange.org
Free online debt advice, Dedicated to providing confidential, free counselling and money management assistance to financially distressed families and individuals. No matter what your debt problem, we’ll be able to help. New to us? Get expert debt advice. Don't forget to use our budget to gather your information before calling. A debt advice call takes around 40 minutes to complete. Over the last twenty years, we’ve helped more than two million people, many of whom have faced exactly the same kind of situation as you.
Turn2usHelpline:
0808 802 2000
Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through our partner organisations. From April 2013 through to 2016, major changes are being made to the benefits and tax credits system affecting millions of people in this country. Turn2us has mapped these most significant changes on a timeline, which can be filtered to the benefits that are relevant to you. You can also sign up to receive email alerts when a specific benefit changes.
National Debtline
Free Helpline: 0808 808 4000 (9am-8pm)
www.nationaldebtline.org Provides free confidential and independent advice on how to deal with debt problems.
Business Debtline
Free Helpline: 0800 197 6026
www.businessdebtline.orgWebchat
Provides free confidential and independent advice on how to deal with business debts.
Payplan
Helpline: 0800 316 1833
www.payplan.com
Our promise is straightforward - we provide free debt advice and free debt solutions for anyone experiencing financial difficulties, whatever the circumstance or situation. Being in debt and experiencing financial problems can be stressful. We're impartial and non-judgemental: most of all, we are committed to finding a realistic solution that is right for you, your family and your home. Our advice is free, confidential and available right now.
CAP
(Christians Against Poverty)
www.capuk.orgGet help near youSupport with the cost of Living
No matter how large or small your problem is, we can help. Our free, expert debt help will support you all the way to becoming debt free. The first step is often the hardest, but it’s really worth it. Asking for help can be daunting, particularly for many people who have reached a crisis point before calling to book an appointment. Our friendly New Enquiries team is the first port of call. We’d love to listen to you and see how we can help get you started on your journey out of debt.
Citizen’s Advice
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
See website for individual National Helpline Numbers.National Energy Action
Energy Advice: 0800 304 7159
Benefits Advice: 0800 138 8218
National Energy Action, the fuel poverty charity, campaigns so everyone can afford to live in a warm and safe home. This is something denied to millions because of poor housing, low incomes, and high bills. Working across England, Wales and Northern Ireland, everything we do aims to improve the lives of people in fuel poverty. We directly support people with energy and income maximisation advice and we advocate on issues including improving the energy efficiency of our homes. We also work closely with our sister charity
Energy Action Scotland
You can find out more about their work to tackle fuel poverty in Scotland at www.eas.org.uk
Fuel Bank Foundation
www.fuelbankfoundation.org
Prepaying for energy but not having the money to do so means living without heat and light. We provide people with the financial support and practical advice that they need to get back on their feet.
Working Families
Helpline: 0300 012 0312
Working Families is the UK’s leading work-life balance organisation. The charity helps working parents and carers and their employers find a better balance between responsibilities at home and work. Our free Legal Helpline gives parents and carers advice on employment rights such as maternity and paternity leave, rights to time off in an emergency, and parental leave, as well as helping them to negotiate the flexible hours they want. We can also give basic advice on the benefits and tax credits that working parents can claim. We also give advice on maternity discrimination and pregnancy discrimination.
Single Parents
Financial support for single parents
SingleParents.org.uk is the parenting site by single parents for single parents. It is delivered by a dedicated team at Single Parent Action Network (SPAN) and by our volunteers. SingleParents.org.uk was born in 2008 and has supported thousands of parents, both women and men, through the hard times of separation, coping with divorce, going through the courts, domestic abuse, parenting, work and benefits and then on to rebuilding their lives. SingleParents.org.uk brings together essential information, expert advice, interactive learning, multi-media content, links to other support organisations and news for anyone who is parenting alone. We aim to be the first port of call for single parents online, providing information, support or signposting to additional services and is a lifeline to many who are parenting alone.
Scope
Helpline:0808 800 3333
We are Scope. We’re here to create an equal future with disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We create opportunities and provide information and support that empowers. One in four of us in the UK are disabled. We are a diverse, proud, and vibrant community.
Shelter Offer free confidential expert advice via their website, Housing Aid Centres, helpline and e-mail services. Helpline:0808 800 4444
The Salvation Army
Tel:0207 367 4500
The Salvation Army has a long history of working with people who are vulnerable and marginalized, we offer very practical help, unconditional assistance and support regardless of race, religion, gender or sexuality, respecting the identity and choices of all those referred to them. Anyone can find themselves facing grief and despair. In the Salvation Army we don't judge or condemn, we just help. In the UK and Republic of Ireland there are more than 800 Salvation Army social service centres and churches (corps). We run 120 drop-in centres offering support and help for people in need and serve 3,000,000 meals every year at community and residential centres.
National Association of Pawnbrokers UK
www.thenpa.com
The NPA is a membership organisation which helps to promote pawnbroking best practice. It was established in 1892, so has a long tradition of helping members get the most from their businesses. Despite being around for a long time, it is a modern forward thinking Association using the very latest technology to give the best service to its members. The NPA represents 97% of the pawnbroking trade.
Contact
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